Clear terms. Before the detail.

1. Requests and confirmed bookings

Sending a request does not reserve a date or create a confirmed appointment. Alum reviews the services, vehicle, condition, address, work area, and preferred date first.

A booking is confirmed only after Alum accepts the requested time or you accept a different time that Alum proposes. Keep your contact information accurate so Alum can reach you about the request.

2. Package prices and custom work

Interior Detail is $215, Exterior Detail is $145, and Complete Detail is $340 for passenger vehicles. Vehicle size or condition does not add a surcharge to those package prices. If heavy staining, pet hair, mud, or another condition may exceed the package scope, Alum will discuss what can be covered before confirming the appointment.

Plastic Restoration is a custom quote. If Alum changes the scope or price of any requested work, Alum will give you the amount and scope in writing. You must approve them before Alum confirms that work. Alum will not add a condition charge without that approval.

3. Mobile service location

Alum is a mobile service and brings its own water and generator. You must provide a safe driveway or another work area with enough room for the service. Detailing must be allowed at that location.

Alum may review the address, access, parking rules, weather exposure, and available space before confirming the appointment. A ZIP-code result or address suggestion does not guarantee that a location is eligible.

4. Scheduling, weather, and rescheduling

The preferred date in the request is not reserved. Alum is open every day from 8 a.m. to 8 p.m. Your appointment date and time are confirmed after the request is reviewed.

Mobile detailing depends on safe working conditions. If weather or another condition prevents the service, Alum and the customer will arrange the next available time. Contact Alum if you need to change a confirmed appointment.

5. Customer responsibilities

Before the appointment, please:

• make sure Alum can reach and work around the vehicle safely;
• obtain any permission required by the property owner or manager;
• remove valuables and personal items that could block the work;
• describe known damage, sensitive areas, or access restrictions; and
• make the vehicle available at the confirmed place and time.

6. Service scope and results

Alum will perform the services confirmed for the appointment. Detailing can improve a vehicle's appearance and cleanliness, but some stains, odors, wear, oxidation, scratches, or existing damage may remain. Alum does not promise removal of every mark.

Tell Alum about concerns before work begins. If the vehicle's condition calls for work outside the approved scope, Alum will discuss the change before continuing.

7. Payments, deposits, and cancellation fees

The website does not collect payment or card information. These Terms do not create a deposit, card-on-file requirement, late cancellation fee, or no-show fee.

If Alum adopts any of those policies later, Alum will disclose the policy and obtain the required agreement before it applies to a booking.

8. Website use

Use the website only to make genuine service requests or contact Alum. Do not submit false information, probe private owner routes, interfere with the service, or attempt to access another person's request.

The website may be unavailable during maintenance or a provider outage. If the form does not work, call or text Alum instead.

9. Changes to these Terms

Alum may update these Terms when the request process or service policies change. The date at the top shows the latest revision. Changes apply after they are posted and do not rewrite terms that Alum already confirmed with you for an existing booking.